Hi-Fi Corporation General website terms of use

 

1.    General 

The terms govern your use of the website.

Access to, and use of, the Hi-Fi Corp website constitute acceptance of the terms and conditions of this policy. The Hi-Fi Corp website is provided as a convenience to you and our customers for informational purposes only. In order to use certain services you may be required to provide your personal information.

The licensor reserves the right to make changes to the documents and/or other materials contained on this website from time to time without notice. This right also applies to these terms and conditions. Hi-Fi Corporation will post the revised terms on the website. You may use the Hi-Corp website for your own personal non-commercial use and not for republication, distribution, sale or other use. 

If there is a conflict of meaning between these website terms of use and any other terms, policies or notices, the specific terms, policies or notices will take preference where it applies to your use of the website.

The Terms constitutes the entire agreement between the parties.

If any term is void, unenforceable, or illegal, the term will be severed and the remainder of the terms will be effective.

Unless otherwise specified, the goods and services offered on this site are intended for citizens of the Republic of South African only. The terms will be governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict of law.

2.    Definitions

In the website terms of use:

“terms” mean these website terms of use, any specific terms, the privacy policy and any other terms, policies or notices agreed between you and Hi-Fi Corporation;

“we” or  “us” or “Hi-Fi Corporation” means Hi-Fi Corporation whichever one applies;

“website” means www.hificorporation.co.za;

“you” or “user” means any person who visits, accesses or uses the website.

3.    Website use

As a user Hi-Fi Corporation grants you a limited, non-transferable revocable licence to access and use the website subject to the terms and conditions. Your licence does not extend to the website’s source code or to the source code of any software or computer program that forms part of the website.

You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your personal review from the website or purchasing goods or services from the website.

You may only use the website if in terms of South African law you have the legal capacity to enter into an agreement.

You may only link to the website by linking to the home page of the website.

4.    Restrictions

You may not: 

(i)            provide any untrue or incorrect information to the website or Hi-Fi Corporation;

(ii)           modify, copy, decompile or reverse engineer the website or use the website to make derivative copies;

(iii)          lease, sell, assign or in any other way distribute the website or any information obtained from the website without the prior written                   consent of Hi-Fi Corporation;

(iv)         use malicious search technology, including but not limited to spiders and crawlers;

(v)          frame any pages of the website;

(vi)         deep link to any pages of the website in a way to suggest that you are the owner or licencee of any intellectual property in the website.

(vii)        use the interactive sections of the  website, for instance forums, clubs, surveys and e-mailing, to post any material which in Hi-Fi                        Corporation’s discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented,                      threatening, invasive of a person’s privacy, or otherwise violates any laws. Hi-Fi Corporation does not have editorial control over the                    submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and or                articles, at your sole risk and responsibility. Hi-Fi Corporation is not responsible or liable for damages or other adverse consequences                  caused by the use of the submissions

5.    Disclaimer and disclosures

This clause is subject to applicable law.

You use the website at your own risk.

Hi-Fi Corporation publishes information on its website as a convenience to its visitors for information purposes only, except where you may purchase goods or services from the website.

Hi-Fi Corporation provides the website “as is” and “as available” and  disclaims  warranties including but not limited to warranty of title, merchantability, non-infringement, fitness for a particular purpose and that the website are free from defects, uninterrupted and error free.

While Hi-Fi Corporation attempts to provide accurate and timely information, Hi-Fi Corporation cannot guarantee this. Hi-Fi Corporation may correct and change the website if required.

The Hi-Fi Corporation goods and services described on the website may not be available in all regions. Although Hi-Fi Corporation has made every effort to display the goods and their colors as accurately as possible, the displayed products and colors of the products will also depend upon your equipment and Hi-Fi Corporation cannot guarantee that your equipment will display an accurate representation of the actual goods or their colors.

Where pricing on the website differs from the actual in-store pricing, you agree to be bound by the in-store price. 

Hi-Fi Corporation will not be liable for any other website provided by any third party.
All Accessories shown with products for presenation purposes are not included in the price but are available for sale seperately. 

6.    Indemnity

Subject to applicable law, you agree to indemnify, defend, and hold Hi-Fi Corporation

Harmless against any claim, or liability (including attorneys' fees) arising out of your use of the website.

7.    Copyright and Intellectual Property Rights

All materials published on Hi-Fi Corp website is protected by copyright and owned or controlled by Hi-Fi Corp or the party accredited as the producer of the content, software or other material. Nothing in these terms and conditions of use shall be construed as conferring by implication or otherwise, any license or right under this copyright, patent, trade mark, database right or other intellectual property or proprietary interest of Hi-Fi Corp or any third party. All logos, names and trademarks, which appear on the website are the intellectual property of Hi-Fi Corporation or are used by Hi-Fi Corporation under license. Hi-Fi Corporation will prosecute any violation of intellectual property rights to the fullest extent that the law permits. Reproduction of part or all of the contents in any form is prohibited other than strictly for individual use.  

 8.    Confidentiality

If you respond to Hi-Fi Corporation via e-mail, surveys, forums, registration, or any other communication medium with any information, including but not limited to feedback, data, questions, comments or suggestions, but excluding your personal data, the information will not be deemed confidential.

Hi-Fi Corporation will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Hi-Fi Corporation will also be able to use any ideas, concepts, know-how or techniques contained in the information for any purpose, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely on the information.

By submitting information, you agree that Hi-Fi Corporation may publish the information, use it as part of its operations, and incorporate its concepts in Hi-Fi Corporation goods or for any other purposes, which Hi-Fi Corporation considers necessary, without liability.

Hi-Fi Corporation will deal with your personal information in terms of the privacy policy.

9.    Termination

Hi-Fi Corporation may immediately terminate use of and access to the website if you breach the terms. This will be without prejudice to any other remedies and rights in terms of the law, including but not limited to claims for specific performance and damages.

10. Price Beat Policy

We undertake to beat the price of any product from any local retailer in the Republic of South Africa licensed by the trademark holder or licensee to sell the particular product. This “price beat” excludes all e-commerce, on line offers, website sales, opening sales and limited quantity or closing down sales. As a proud supplier of original branded products we will not price beat any price for a grey or parallel import product.

Subject to the above listed exclusions, we will beat a price from any local retailer on condition  that the identical product must be in stock at the local retailer at the time of the price beat request by the consumer.


Hi-Finance is administered by Maravedi Financial Solutions (Pty) Ltd trading as Hi-Finance, an authorised Financial Services and Credit Provider (FSP 26277 and NCRCP74). Credit price includes the cash price (less deposit) plus initiation fees, services, interest, life and product insurance. Subject to affordability assessment and approval.

11.    Consumer duties

You must ensure that the goods are fit for the purpose for which you want to buy it before you take delivery of the goods. You must ensure before delivery, that the goods listed on the till slip correspond in description, price and quantity with the goods purchased. You must adhere to the user/manufacturer’s instructions. You must keep proof of any repairs conducted and proof of purchase on all returned goods.

12.    Warranties and returns

Subject to these terms, all goods carry an implied warranty in accordance with the applicable law. Our goods also carry a manufacturers’ warranty where applicable which will run concurrently with any warranty in terms of the law.

Under no circumstances will we accept returned goods where the consumer has been afforded the opportunity to inspect the goods prior to the purchase and subsequently changed his/her mind about the goods, the goods have been damaged due to negligence, the goods have been disassembled, permanently installed, physically altered, used or installed contrary to our or the manufacturer’s instructions and/or have been subjected to misuse or abuse.

The implied warranty on goods supplied places an obligation on HiFi Corporation to accept returned goods within six months of delivery, in the event of the goods not complying with requirements and standards in terms of safety and quality.  In such an event, Hi Fi Corporation must, at the discretion of the customer, either refund all the monies paid, replace or repair the goods. In short, customers are entitled to refunds if: The goods do not perform according to the standards that the customers were made to believe they would; The goods are faulty and the customers were not aware or advised of the fault/s during the time of purchase; The goods are not the same as those shown to the customers prior to delivery of the goods; and If the goods are not as describedby the Business Unit display or Advertisement.

All refunds are less any charges permissible in terms of the law.

We sell goods for domestic purposes only and for the purpose for which they were manufactured. Normal wear and tear will also be excluded. If you want to return alleged defective goods in terms of a warranty, we or the manufacturer will assess the goods to determine the reason for the defect in the goods.

We will consider and deal with all other returns in terms of applicable law, the manufacturers’ warranty or terms of the extended warranty. If you are entitled in law to return goods to us for any reason, the law in certain instances allows us to charge you for the use of the goods and to get the goods for restocking.

Due to the nature of the goods and/or copyright restrictions, you cannot return computer and gaming software, speakers, CD’s, DVD’s and Bluray discs.

13.   Exchange of items bought elsewhere

If stock is purchased elsewhere and it is returned to HiFi Corp, we will supply you with a gift card to the value of the lowest retail price over the last 90 days, as long as we sell the same stock item, the packaging is in excellent condition and it is still sealed. 

14.    Repairs

Before we start any repair work for out of warranty returns, you will be charged with an upfront payment of R350 in lieu of a quote rejection fee. You will be charged this fee should you advise us that we should not proceed with the repair work. In the event that you give us approval to proceed with the repair work, The aforementioned R350 will be waived. If you do not collect the repaired goods within 2 months after we notified you that it is ready for collection, we may sell the goods to defray costs. 

15.    Vodacom

Vodacom prescribes the following terms which will apply to all Vodacom goods:

-       All returned units will be sent to the Vodacom Repairs Centre for assessment.

-       The warranty is valid from the original purchase date as follows:

  • Day 1 to 7

Goods will be sent to the Vodacom Repairs Centre to determine if the malfunction is as a result of a defect.

  • Day 8 to 6 months

Goods will be sent to the Vodacom Repairs Centre and Vodacom will liaise directly with the consumer with feedback on the repair process.

  • Month 7 until month 24

The remaining warranty period of 1 year and 6 months will operate in accordance with the standard manufacturer’s rules regarding repairs and exchanges. No refunds will be made.

For out of warranty returns you will be issued with a pre-authorisation quotation for an estimate repair cost in excess of R350.

All returns are subject to the following:

  • The handset is accompanied by proof of purchase, detailing the IMEI number on the handset, which must match the IMEI number on the box.
  • The handset must be in the original packaging with all the original accessories and manuals.
  • There are no refunds/credit notes for starter packs.

 

16.    Audio

Due to the nature of audio goods, the goods must be installed correctly. Therefore the warranties on car audio goods will not apply if the goods were not installed in terms of the manufacturers’ instructions. Please provide proof of installation to validate all warranties.

17. Television License

Please bring your TV license and ID document when purchasing a TV. First time buyers may purchase a TV license in-store.

19. Credit

Finance by Maravedi Financial Solutions (Pty) Ltd trading as Hi-Finance an authorised Financial Services Provider (FSP 26277) and registered credit provider (NCRCP 74). Monthly instalment and total credit price are calculated inclusive of a 10% deposit, interest at 22.10% per annum, initiation and service fees, credit life, product insurance  and VAT.  The instalment displayed excludes any extended warranties and delivery charges. Credit offers and deposit requirements are subject to an affordability assessment and approval. Bring your ID, latest payslip, 3 months bank statement and proof of residence when applying for credit.

19. General

The above terms and conditions as well as the products and/or service specific terms and conditions govern the sale of goods and/or the provision of services for purchases made from HiFi Corp. Any additional terms and conditions are subject to the company policies and procedures (available on request) as well as the law. Any queries may addressed to the Customer Care Line on 086459459, or please ask for the manager.

Please visit our website at www.hificorporation.co.za. Access to the services, content and downloads available on the from Hi-Corp website maybe classified as “electronic transactions” as defined in terms of the Electronic Communications and Transactions Act, Act No. 25 of 2002(ECT Act).

20. Insert Basic Terms and Conditions

All goods carry a warranty, either by the local accredited agents or through our own one year warranty where applicable. We undertake to beat the price of any product from any local retailer in the Republic of South Africa, licensed by the trademark holder or licensee to sell the particular product. This “price beat” excludes all e-commerce, on line offers, website sales, opening sales and limited quantity or closing down sales. As a proud supplier of original branded products we will not price beat any price for a grey or parallel import product. Subject to the above listed exclusions, we will beat a price from any local retailer on condition that the identical product must be in stock at the local retailer at the time of the price beat request by the consumer. We reserve the right to change prices. Items may be limited to one per customer. Instalment plans available on approval. Please bring your TV licence and ID document when purchasing a TV. Hi-Fi Corporation reserves the right to regulate quantities of any product offered for sale. All products, prices and features are correct at time of going to press and every effort is made to avoid errors in this catalogue, but Hi-Fi Corporation cannot be held responsible for any changes or errors that may occur.

Hi- Finance:

Finance by Maravedi Financial Solutions (Pty) Ltd trading as Hi-Finance an authorised Financial Services Provider (FSP 26277) and registered credit provider (NCRCP 74). 
Monthly instalment and total credit price are calculated inclusive of a 10% deposit, interest at 22.10% per annum, initiation and service fees, credit life, product insurance  and VAT.  The instalment displayed excludes any extended warranties and delivery charges. Credit offers and deposit requirements are subject to an affordability assessment and approval. Bring your ID, latest payslip, 3 months bank statement and proof of residence when applying for credit.


 

 

 

Need assistance? 0860 459 459

Online prices and selection generally match our retail stores, but may vary. Prices and offers are subject to change.
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